Soft Skills: A 5 Steps Guidance

Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. They are often associated with a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. These skills can be acquired through numerous ways, mainly with bettering communication and development of leadership qualities, working on body language, eye contact, and being at ease in relationships. It is observed that business leaders that they could find workers who have “hard skills but many potential hires lack the “soft skills” that a company needs. Laying stress on following mentioned areas would lay a strong foundation in enhancing them:



Our eyes reflect our sincerity, integrity and comfort when communicating with another person.  Maintaining appropriate level of eye contact is a way of building a connection with the other person. It reveals that a person is a good listener and speaks volumes about him/her.


Body language which is important during communication as it clearly indicates how interested we are while communicating with others.  Since our body language speaks more than words so it logically accounts for a bigger percentage of our communication skills.


Public speaking is one of the most difficult, challenging and intimidating things to do. It involves proper knowledge of the audience and developing relationship with them, material to be delivered, avoiding own anxieties and being self-motivated. It deals with delivering correct and clear speech by avoiding speech killers.


Voice modulation is a passing or transitioning of voice from one key or tonality to another. It is the main component of public speaking which can make or break the speech. It  is the key factor that determines how good or bad the orator is.


Interpersonal communication is the process of people exchanging ideas, feelings and thoughts through verbal and non-verbal massages. It helps one to gain knowledge about another individual. In addition, it helps us to understand better what someone else says in a given context or text.

Working on the above mentioned areas boosts confidence, increases credibility, encourages one’s capacity to lead, motivate and interact with peers.

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